Teens aged 13 to 19, the most faithful friends of PAPI Sânger
27.01.2012
| RECL employees in Sânger (Mureş County) complete a study among PAPI visitors regarding their concerns and expectations from the centre, grouped on age groups and occupation. The study followed talks and meetings at a community level. Since its inaugurations, PAPI had some 5,000 visitors. |
Children aged 8 to 12 represent 35% of PAPI visitors. In their time here, children are attracted by interactive games, Internet communications, search for virtual school essays and presentations on subjects like biology and geography. “Children and teens are curious, especially young ones. They are receptive, competitive, like to be given attention, resent monotony. They like and are stimulated by their peers, they don’t like silence at PAPI. They use sites like youtube, trilulilu, miniclip, hi5, facebook, on line free games”, RECL manager Cristina Moldovan says.
A second group of visitors are teens aged 13 to 19, which represent the majority of PAPI visitors – about 60%. They like computer games, but also come to PAPI to research for essays they need in school. They need copying services and sometimes use the fax. They are attracted by all things new and fashionable and, in the digital world, they are willing to pay to have access to those technologies and digital services. “They come to PAPI to spend their free time, especially in winter, because it’s warm. Even if they have computers at home, they are coming because they are in a group, play network games, socialise, exchange ideas”, the manager says.
The rest of the PAPI customers are adults aged 18 to 50 and elderly. Adults up to 30 years of age have great needs of qualification and requalification. Those aged 30 to 50 want to attend trainings in order to start businesses, being preoccupied by the future. “They are very active, busy people, with little free time, sometimes they have several workplaces. They are receptive and adaptable to change. They want to learn new jobs, foreign languages or start on their own in business. They are the least present in community; it’s harder to work with them because they have less time on their hands. They are very pragmatic, but they can influence decisions on a community level; they have the ability of being visionary”, Cristina Moldovan sums up. She says that adults coming to PAPI like to communicate online and enjoy music and entertainment on the internet.
Entrepreneurs are a distinct category among PAPI visitors; they represent some 15 to 20% of visitors. They come to get information about new laws in the field of economy, look for ways to promote their business or search for partners and to learn about work safety and emergencies. Many want to become specialised in various fields and need diplomas. They generally have less time so want explanations quicker than the rest of the client. However, they represent the economic base of the locality, so they receive maximum and prompt attention.
Online resources :
PAPI Suatu has had over 4,500 clients
Pensioners in Zerind become regulars at PAPI
Keywords: SângerMureşstudyvisitorscategories of visitorsPAPIchildrenyouthteenagersadultsentrepreneurs